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Testimonial:


Experiencing a Technical Issue?
  1. Are you using a PC? (not a MAC)
  2. Are you using the web browser Internet Explorer vers. 5 or greater?
If you answered "NO" to either question, that explains it!
You haven't met the system requirements for enjoying an error-free experience using Compatikey.
 
If you answered "YES"to both questions we can solve your issue!
Please use the forms below to submit the details and we'll give the folks in Tech Support something to do for a change!

 
*Many error messages are simply the result of a momentary interruption in your connection.
Before taking the time to report an error we recommend using the back key on your browser and try whatever you were doing again. If you get the same error, and you are certain your Internet connection is working, then report.

What to report:

  • Technical glitches and error messages.
  • Anything you feel would make your experience easier or better!  

Issue Submission Guidance

  • This tech support form is designed to enable us to respond to you as fast as possible.
  • Begin by identifying the section in the form for the tab where your issue occurs.
  • Select the responses that apply to your issue from the drop-down fields that are provided.
  • Finally add any additional details or comments in the details field at the bottom of the form.
  • For the fastest resolution, be as descriptive as possible and include the actual text of any hyperlinks involved that are not buttons already identified with a drop-down responses.

    We will get back to you within 24 hours with a resolution.

Compatikey Support Issue Form


Your Name: Required for a response.
Your E-Mail: Required for a response.
Subject:
Your Phone: optional

Use the following 2 fields for issues within the Compatikey.com website
(The website, Compatikey.com, is where you login to get to your Compatikey Subscription. This also referred to as the storefront.)

Issue Type:
Details:

Use the the following fields for issues within Your Compatikey Subscription.
You are there when you see the 4 Tabs shown below.

Tab:
Issue Type:
Specific Button:
Tab:
Issue Type:
Specific Button:
Tab: Sub page: (All go to the same page.)
Issue Type:
Specific Button:
Tab: Sub page:
Issue Type:
Specific Button:
Tab: Sub page: Used as Alternative to additional Birth Details
Issue Type:
Specific Button:
Tab: Sub page:
Issue Type:
Specific Button:

Details to the specific issue you indicated above:

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